FAQ's
| Is credit card information
secure? |
|
Yes. When you are asked for credit
card information, you are actually connected
directly to Verisign, which processes our
credit cards for us.
|
| How soon will I get my
order? |
|
In nearly all cases, orders placed on a
business day by 11am eastern time, will go
out the next day. We ship by US Mail
Priority Mail, so you should get your order
about 1 to 4 business days after you
place it.
|
|
I placed an
order for a 20 x 30 size poster, but I got
my poster sized at 20.000 x 28.899 when I
received it, why?
|
|
We try to print
your poster with out cropping or stretching
to fit the poster size that you ordered. If
you must have the poster to the exact size,
you will need to let us know when you email
us your photo. Just put “crop or stretch” in
your email letting us know. If you do not we
will print it to the closes size that you
ordered.
|
|
I have placed my
order but I did not see anywhere during the
check out where I was to upload my photo
file?
|
|
After you have
placed your order you will receives an email
about your order that was just placed, at
the bottom of the email you are instructed
to send in your photo image file. So after
you place your order, just email your photo
image file to: upload@ephotoposter.com Be
sure and put your name and the poster size
that you want in the subject line. (example:
Ed Posterman 20 x 30)
|
|
What’s the best way to send my
photo file for a great looking
poster?
|
|
It’s always best
to send it to us as a jpg file and if you
have the photo in a software program where
you can set the pixels, set them at 2000 x
3000 pixels. This can be sent in a 2 or 3
meg file.
|
|
Why should I
order from you, I’ve found a shop that is a
couple of bucks cheaper?
|
|
And that is what
you will get, a cheaper done print that will
have hazes and blurry inking on low grade
photo paper. Compare our prints to the
others and you will see for yourself, we
have high quality output on top grade poster
print paper, supplying you with a poster
print you can be proud to show off!
|
Have more questions? contact
us.
|